Terms of Use

1. Introduction
These User Terms of Service (“Terms”) are a binding legal contract between you and SentinelOne, Inc. (“SentinelOne,” “we,” “our,” “us”) and explain the rules governing your use of our websites, including but not limited to www.sentinelone.com, community.sentinelone.com, trust.sentinelone.com, and www.dataset.com (the “Websites”). These Terms apply to you as a user of the Websites. By accessing or using the Websites, you acknowledge and agree to be bound by these Terms (as applicable) and confirm you have read and understand our Privacy Notice and our Cookie Policy, which are incorporated by reference.

If you do not agree to these Terms, please do not access or use the Websites.

We may revise these Terms from time to time by posting a modified version on our website. If, in SentinelOne’s sole discretion, the modifications to these Terms are material, we will provide reasonable notice prior to the change taking effect. If you do not agree to or cannot comply with the modified Terms, you must stop using the Websites. Unless otherwise stated elsewhere in these Terms or in our notice, the updated Terms will take effect upon their posting and will apply on a going-forward basis. Your continued use of the Websites after any update to these Terms constitutes your acceptance of such changes.

2. Eligibility and Scope
The Websites are controlled and operated by SentinelOne from the United States, and, except as expressly set forth herein, is not intended to subject SentinelOne to the laws or jurisdiction of any state, country or territory other than that of the United States. SentinelOne does not represent or warrant that the Websites or any part thereof is appropriate or available for use in any particular jurisdiction other than the United States. In choosing to access the Websites, you do so on your own initiative and at your own risk, and are responsible for complying with all local laws, rules and regulations. You are also subject to U.S. export controls and are responsible for any violations of such controls, including any U.S. embargoes or other federal rules and regulations restricting exports. SentinelOne may limit the Website’s availability, in whole or in part, to any person, geographic area or jurisdiction SentinelOne chooses, at any time and in SentinelOne’s sole discretion. By using the Website, you hereby certify that: (a) you are not: (i) a citizen or permanent resident of any country on which the United States has embargoed goods, technology and/or services (e.g., Cuba, Iran, North Korea, Sudan, Syria, or Crimea), or (ii) on any of the relevant U.S. Government Lists of prohibited or restricted persons, including but not limited to the Treasury Department's List of Specially Designated Nationals, and the Commerce Department's List of Denied Persons or Entity List; and (b) your use of SentinelOne products and services is in compliance with the applicable U.S. export control and economic sanctions laws and regulations.

To use the Websites you must be, and you represent and warrant that you are, at least 18 years of age and competent to agree to these Terms. If the law where you reside requires that you must be older in order for SentinelOne to lawfully provide the Websites to you and use your personal data without parental consent, then you must be that older age.

If the representations in the preceding sentence are not true, or if SentinelOne has previously prohibited you from accessing or using the Websites, you may not access or use the Websites.

3. Accounts
“Account Users” use the SentinelOne products and services as part of a paid SentinelOne subscription plan purchased by a person or entity (the “Customer”) who has separately entered into a written agreement with SentinelOne (the “Customer Agreement”) governing access and use of the product and services and permitting such Customer to create and configure SentineOne products so that Account Users may join.
To the extent you are an Account User and while using portions of the Websites requiring you to be logged in under an account obtained through Customer, the terms of the Customer Agreement apply.

As an Account User, you gain access to the SentinelOne products and services through a Customer of SentinelOne. For example, if you are joining your employer’s organization, Customer is your employer. The Customer Agreement governs our relationship and commitment to deliver the products and services to that Customer, who may then invite Account Users to join their SentinelOne instance. When you or another Account User submit content or information to SentinelOne, such as messages or files (“Customer Data”), you acknowledge and agree that, as between SentinelOne and Customer, the Customer Data is controlled by Customer and the Customer Agreement provides Customer with choices and control over that Customer Data. For example, Customer may manage permissions, enable or disable third party integrations, or take steps to expand, consolidate or share the contents of Customer Data, and these choices and instructions may result in the access, use, disclosure, modification or deletion of certain or all Customer Data.

AS BETWEEN SENTINELONE AND CUSTOMER, YOU ACKNOWLEDGE AND AGREE THAT IT IS SOLELY CUSTOMER’S RESPONSIBILITY TO (A) INFORM YOU AND ANY OTHER ACCOUNT USERS OF ANY RELEVANT CUSTOMER POLICIES, PRACTICES AND SETTINGS THAT MAY IMPACT THE PROCESSING OF CUSTOMER DATA; (B) OBTAIN ANY RIGHTS, PERMISSIONS OR CONSENTS FROM YOU AND ANY OTHER ACCOUNT USERS THAT ARE NECESSARY FOR THE LAWFUL USE OF CUSTOMER DATA AND THE OPERATION OF THE SENTINELONE PRODUCTS AND SERVICES; (C) ENSURE THAT THE TRANSFER AND PROCESSING OF CUSTOMER DATA UNDER THE CUSTOMER AGREEMENT IS LAWFUL; AND (D) RESPOND TO AND RESOLVE ANY DISPUTE WITH YOU AND ANY OTHER ACCOUNT USERS RELATING TO CUSTOMER DATA, THE SENTINELONE PRODUCTS AND SERVICES OR CUSTOMER’S FAILURE TO FULFILL THESE OBLIGATIONS. IN YOUR CAPACITY AS AN ACCOUNT USER, SENTINELONE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND (WHETHER EXPRESS OR IMPLIED) TO YOU RELATING TO THE SENTINELONE PRODUCTS AND SERVICES, WHICH IS PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS.

4. License
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-sublicensable, non-transferable, and revocable right to access and use the Websites only for your own internal use, and only in a manner that complies with these Terms and all legal requirements that apply to you or your use of the Websites. SentinelOne may revoke this license at any time, in its sole discretion.

5. Acceptable Use Policy
You acknowledge and agree to comply with these Terms, including the following rules regarding acceptable use of the Websites (the “Acceptable Use Policy”).

5.1 Disruption of the Service. You may not:

access, tamper with, or use non-public areas of the Websites, SentinelOne’s computer systems, or the technical delivery systems of SentinelOne’s providers;
probe, scan, or test the vulnerability of any system or network or circumvent any security measure;
access or search the Websites by any means other than SentinelOne’s publicly supported interfaces (for example, “scraping”); or
interfere with or disrupt, or attempt to interfere with or disrupt, our infrastructure or the access of any user, host or network, including, without limitation, by sending a virus, overloading, flooding, spamming, mail-bombing the Websites, or by scripting the creation of User Content interferes with the Websites; or
prompt or otherwise attempt to use artificial intelligence (AI) models to act in a manner that violates these Terms or intentionally circumvents safety filters and functionality of the Service.

5.2 Misuse of the Websites. You may not use the Websites to carry out, promote or support:

any disinformation, deception, or otherwise fraudulent activities;
the impersonation of another person or entity or the misrepresentation of an affiliation with a person or entity (e.g., “spoofing”, “phishing”);
activities that are defamatory, libelous or threatening, or otherwise constitute hate speech, harassment, or stalking;
the violation of any law or the rights of others (including unlawful tracking, monitoring, and identification or the publishing or sharing of another person’s confidential or personal information without their express authorization and permission);
for harm or abuse of a minor, including grooming and child sexual exploitation;
the sending of unsolicited communications, promotions advertisements, or spam;
the publishing or sharing of malicious content;
the promotion or advertisement of products or services other than your own without appropriate authorization; or
the development of services that compete with SentinelOne;

5.3 User Content. You may not post any User Content on the Websites (or otherwise make use of the Websites) in a manner that:

is deceptive, fraudulent, illegal, obscene, defamatory, disparaging, libelous, threatening, or pornographic (including child pornography, which, upon becoming aware of, we will remove and report to law enforcement, including the National Center for Missing and Exploited Children);
suggests any content, information or other outputs generated by AI are human-generated;
criticizes others based on their race, ethnicity, national origin, religion, sex, gender, sexual orientation, disability, or medical condition;
contains any personal information of minors under the age of 16;
contains any sensitive personal information as defined by applicable law (such as financial information, payment card numbers, social security numbers, or health information) without SentinelOne’s prior written consent granted as part of a Customer Agreement;
contains viruses, bots, worms, or similar harmful materials;
contains any information that you do not have a right to make available under law or any contractual or fiduciary duty; or
could otherwise cause damage to SentinelOne or any third party.

5.4 Acceptable Use Violations. If we reasonably believe a violation of this Acceptable Use Policy has occurred or may occur in the near future in a manner that may disrupt the Websites for other users, we may suspend or terminate your access to the Websites, without any liability to us and in addition to any other remedies that may be available to us.

6. Proprietary Rights
SentinelOne and its licensors exclusively own all right, title, and interest in and to all intellectual property rights in the Websites.You agree to abide by all applicable copyright and other laws, as well as any additional copyright notices or restrictions contained in the Websites. All present and future rights in and to trade secrets, patents, copyrights, trademarks, service marks, know-how, and other proprietary rights of any type under the laws of any governmental authority, domestic or foreign, including without limitation rights in and to all applications and registrations relating to the Websites shall, as between you and SentinelOne, at all times be and remain the sole and exclusive property of SentinelOne.

7. User Content and Feedback

7.1 User Content and Submissions. The Websites may allow you to submit information, text, files, and other materials (collectively, “User Content”) and to share that User Content with others. User Content submitted or otherwise made available to the Service is subject to the following terms:

7.2 Feedback. The Websites may have certain features that allow you to submit comments, information, and other materials (collectively, “Feedback”) to SentinelOne, and/or share such Feedback with other users, or the public. If you submit Feedback, SentinelOne may use such Feedback for any purpose without any compensation or obligation to you. We reserve the right to remove any Feedback posted in our public forums for any reason at our sole discretion.

7.3 User Content and Feedback Representations. You represent and warrant that you have all required rights to submit User Content and Feedback without violation or infringement of any third-party rights. You understand that SentinelOne does not control, and is not responsible for, User Content or Feedback, and that by using the Websites, you may be exposed to User Content or Feedback from other users that is offensive, indecent, inaccurate, misleading, or otherwise objectionable.

8. WARRANTIES, DISCLAIMER, AND LIMITATION OF LIABILITY
THE WEBSITES AND USER CONTENT, WHETHER PROVIDED BY SENTINELONE, ITS LICENSORS, ITS VENDORS OR ITS USERS, AND OTHER INFORMATION ON OR ACCESSIBLE FROM THE WEBSITES ARE PROVIDED “AS IS” WITHOUT WARRANTY, REPRESENTATION, CONDITION, OR GUARANTEE OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES, REPRESENTATIONS, CONDITIONS OR GUARANTEES OF QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, ALL OF WHICH ARE DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW. SPECIFICALLY, BUT WITHOUT LIMITATION, SENTINELONE DOES NOT WARRANT THAT: (i) THE INFORMATION AVAILABLE ON THE WEBSITES IS FREE OF ERRORS; (ii) THE FUNCTIONS OR FEATURES (INCLUDING BUT NOT LIMITED TO MECHANISMS FOR THE DOWNLOADING AND UPLOADING OF USER CONTENT) WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS; (iii) DEFECTS WILL BE CORRECTED, OR (iv) THE WEBSITES OR THE SERVER(S) THAT MAKE THE WEBSITES AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SENTINELONE DOES NOT WARRANT, ENDORSE, GUARANTEE OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE WEBSITES OR ANY WEBSITE FEATURED OR LINKED TO THROUGH THE WEBSITES, AND SENTINELONE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICE AND WEBSITES. SENTINELONE WILL NOT BE LIABLE FOR THE OFFENSIVE OR ILLEGAL CONDUCT OF ANY THIRD PARTY. YOU VOLUNTARILY ASSUME THE RISK OF HARM OR DAMAGE FROM THE FOREGOING. THE FOREGOING LIMITATIONS WILL APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE AND TO THE FULLEST EXTENT PERMITTED BY LAW.

IN NO EVENT SHALL SENTINELONE OR ITS AFFILIATES, LICENSORS, VENDORS, OR ANY OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR OTHER REPRESENTATIVES BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, LOSS OF USE, OR COSTS OF OBTAINING SUBSTITUTE GOODS OR SERVICES), ARISING OUT OF OR IN CONNECTION WITH THE WEBSITES, ANY MATERIALS, INFORMATION, OR RECOMMENDATIONS APPEARING ON THE WEBSITES, OR ANY LINK PROVIDED ON THE WEBSITES, WHETHER OR NOT SENTINELONE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER BASED UPON WARRANTY, CONTRACT, TORT, STRICT LIABILITY, VIOLATION OF STATUTE, OR OTHERWISE. THIS EXCLUSION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW. IN ANY EVENT, OUR AGGREGATE LIABILITY WILL NOT EXCEED $100.
Some countries and U.S. jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages such as above in this section 8. Accordingly, some of the above limitations may not apply to you.

9. Indemnification
YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD SENTINELONE , ITS AFFILIATES, AND ITS RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, MEMBERS, SHAREHOLDERS, CONTRACTORS, OR REPRESENTATIVES HARMLESS FROM AND AGAINST ANY CLAIM OR DEMAND, INCLUDING WITHOUT LIMITATION, REASONABLE ATTORNEYS’ FEES, MADE IN CONNECTION WITH OR ARISING OUT OF YOUR USE OF THE WEBSITES, YOUR CONNECTION TO THE WEBSITES, YOUR VIOLATION OF THE TERMS, YOUR VIOLATION OF AN APPLICABLE LAW, YOUR SUBMISSION, POSTING, OR TRANSMISSION OF USER CONTENT TO THE WEBSITES, AND/OR YOUR VIOLATION OF ANY RIGHTS OF ANOTHER INDIVIDUAL OR ENTITY. WE RESERVE THE RIGHT TO ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF SUCH DISPUTES, AND IN ANY EVENT YOU WILL COOPERATE WITH US IN ASSERTING ANY AVAILABLE DEFENSES.

10. Third-Party Links, Services and Websites
The Websites may include information and content provided by third parties, including links to third-party websites, resources, and/or goods and services. SentinelOne is not responsible and will not be liable for any damages or losses caused by or relating to, (i) any content, advertising, products, or other materials on or available from such sites or resources, (ii) the availability of or any errors or omissions in such websites or resources, or (iii) any information handling practices or other business practices of the operators of such sites or resources. Your interactions with such third parties will be governed by the third parties’ own terms of service and privacy policies, and any other similar terms.

11. FORWARD-LOOKING STATEMENTS
Some of the information on the Websites may contain projections or other forward-looking statements regarding future events or the future financial performance of SentinelOne. We wish to caution you that these statements are only predictions and actual events or results may differ materially. Such statements include those that (a) use the words “believes,” “expects,” “anticipates,” “estimates” or words of similar importance or meaning; (b) are specifically identified as forward-looking; (c) describe any of SentinelOne’s plans, objectives or goals for future operations and products; or (d) concern the characteristics and growth of SentinelOne’s markets or customers or SentinelOne’s expected liquidity and capital resources. Factors that could cause actual results to differ materially include economic, competitive, governmental and technological influences affecting SentinelOne’s operations, markets, products, services and prices. Further information on potential factors that could affect the actual financial results of SentinelOne are included in SentinelOne’s filings with the Securities and Exchange Commission; specifically, SentinelOne’s most recent reports on Form 10-K and Form 10-Q. SentinelOne does not assume any obligation to update any forward-looking statement to reflect events that occur or circumstances that exist after the date on which they were made.

12. Release
In the event that you have a dispute with one or more Website users, you release SentinelOne (and our officers, directors, agents and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes. If you are a California resident, you waive California Civil Code 1542, which says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.”

13. General Terms

13.1 Modifications to the Service. We reserve the right at any time to modify or discontinue, temporarily or permanently, the Websites (or any part thereof), with or without notice. You agree that SentinelOne shall not be liable to you or any third party for any modification, suspension or discontinuation of the Websites.

13.2 Governing Law. These Terms will be governed by the laws of California without regard to its conflicts of law principles and you shall submit to the personal and exclusive jurisdiction of the courts located within the county of Santa Clara, California. However, some countries (including those in the European Union) have laws that require agreements to be governed by the local laws of the consumer’s country. This paragraph does not override those laws.

13.3 Initial Dispute Resolution. Most disputes can be resolved without resort to formal dispute resolution. If you take any issue with us or our Service, you agree that before taking any formal action, you will contact us at legal.notices@SentinelOne.com and provide a brief, written description of the dispute and your contact information. Except for intellectual property and small claims court claims, the parties agree to use their best efforts to settle any dispute, claim, question, or disagreement directly through consultation with SentinelOne, and good faith negotiations shall be a condition to either party initiating a lawsuit.

13.4 No Waiver. The failure of SentinelOne to exercise or enforce any right or remedy in these Terms does not waive that right or remedy. If any provision of these Terms is found to be invalid or unenforceable, the parties agree that the court should endeavor to give effect, to the maximum extent permitted by law, to the parties’ intentions as reflected in the provision, and the other provisions of these Terms will remain in full force and effect.

13.5 Third-Party Beneficiaries. You agree that, except as otherwise expressly provided in these Terms, there shall be no third-party beneficiaries to these Terms.

13.6 Entire Agreement. These Terms (and all terms and conditions incorporated herein) constitute the entire agreement between you and SentinelOne, and supersede any prior agreements between you and SentinelOne on the subject matter. To the extent of any conflict or inconsistency between the provisions in these Terms and any other terms or resources referenced in these Terms, the terms contained directly in these Terms will first prevail; provided, however, that if there is a conflict or inconsistency between an applicable customer agreement and these Terms, the terms of the customer agreement will first prevail, followed by the provisions in these Terms, and then followed by the pages referenced in these Terms (e.g., the Privacy Notice).

13.7 Translations. Any non-English translations of these Terms are provided for convenience only. In the event of any ambiguity or conflict between translations, the English version shall control.

13.8 Miscellaneous. These Terms, and any rights or licenses granted hereunder, may not be assigned or delegated by you. These Terms, and any rights or licenses granted hereunder, may be assigned or delegated by SentinelOne without restriction. These Terms bind and inure to the benefit of each party and the party’s successors and permitted assigns. These Terms may not be modified by an oral statement by a representative of SentinelOne. No agency, partnership, joint venture or employee-employer relationship is intended or created by these Terms. You agree that any agreements made by and between you and us in electronic form are as legally binding as if made in physical written form. If you are using the Websites for or on behalf of the U.S. government, your license rights do not exceed those granted to non-government consumers. The section titles in these Terms are for convenience only and have no legal or contractual effect. Any provision of these Terms that by its nature is reasonably intended to survive beyond their termination or expiration shall survive. Notwithstanding the generality of the foregoing, the following sections shall survive any termination or expiration of these Terms: Sections 1 (Introduction); 6 (Proprietary Rights); 7 (User Content and Feedback); 8 (Warranties, Disclaimer, and Limitation of Liability); 9 (Indemnification); and 11 (General Terms).

13.9 Notices. We may deliver notice to you by email, posting a notice on the Websites or any other method we choose and such notice will be effective on dispatch. If you give notice to us, it will be effective when received and you must use the following physical or email address: (1) SentinelOne, Inc. 444 Castro Street, Suite 400, Mountain View, CA 94041; or (2) legal.notices@SentinelOne.com.

14. Questions
If you have any questions about these Terms, please contact us at legal.notices@SentinelOne.com.